Bhuvnesh Singh Kushwah_

Senior Software Developer

• ›Led a team of 4 developers while owning end-to-end development of Kiotel's self-service kiosk platform — both the C# Windows application and its web-based control dashboard.
• ›Built the kiosk application's hardware integration layer, connecting ID scanners, key encoders and dispensers, cash dispensers, and receipt printers into a single abstracted interface that non-technical staff could operate remotely from the dashboard.
• ›Developed on-device OCR and real-time voice and video recording for guest verification and support workflows.
• ›Designed and shipped a centralized authentication and user management service adopted across all Kiotel products.
• ›Built a full Property Management System from scratch, covering the complete operational feature set with a deliberately simple, intuitive UX.
• ›Developed browser extensions that synced kiosk dashboard data with third-party PMS platforms in real time, plus internal extensions that automated in-house operations on remote tools.
• ›Owned infrastructure end to end: self-managed PostgreSQL with WAL archiving and 2-hour backup cycles, executing multiple database and server migrations with near-zero downtime.
• ›Maintained 100% SLA across every product, with hardened server security, daily backups, and centralized logging.
• ›Prototyped an AI avatar for autonomous kiosk operation, showcased to prospective clients at an industry conference as part of the company's self-managed kiosk vision.
• ›Built internal AI-powered analysis tools that strengthened QA across Kiotel's products and services.
• ›Worked directly with founders and clients to scope features and translate requirements into delivered software.

Backend Engineer

• ›Designed and deployed an in-house Python-based AI Voice Agent utilizing WebRTC and custom TTS/ASR pipelines—eliminating vendor costs and increasing system control.
• ›Engineered a scalable, undetectable headless browser automation framework (Selenium + Custom Chromium Patches) to bypass detection, boosting domain reputation to 90%+ on Gmail/Workspace.
• ›Architected and deployed high-throughput Microservices on Docker + Kubernetes, significantly improving system reliability, horizontal scalability, and throughput for internal automation tools.

Backend Engineer

• ›Built and optimized asynchronous workflow pipelines using Celery/BullMQ for large dataset processing, third-party integrations, and automated data enrichment, enhancing system reliability.
• ›Collaborated with ML and Product teams to design scalable backend architecture, ensuring high availability and consistent performance for user-facing services.
• ›Optimized database performance via MySQL indexing, query tuning, schema normalization, and slow-query analysis, reducing data retrieval latency and significantly improving API efficiency.

Blockchain Developer Internship

• ›Actively contributed to the open-source BitcoinJS ecosystem, enhancing BIP39 JavaScript libraries and improving wallet-related functionality and code quality.

Summer Martian Internship

• ›Gained foundational expertise in robust System Design, complex debugging, and backend service development through mentor-led, real-world projects.